Storage Tottenham Green Health and Safety Policy
Storage Tottenham Green is committed to providing a safe and healthy environment for all employees, customers, contractors and visitors. This policy sets out our approach to managing health and safety across our storage facilities and removal-related activities, including the handling, loading, unloading and transportation of goods.
We recognise our legal and moral duty to prevent injury, protect property and minimise risks arising from our operations. Health and safety is an integral part of the way we work and a shared responsibility at every level of the organisation.
Our Health and Safety Objectives
The main objectives of this policy are to:
Promote a positive health and safety culture throughout the business.
Prevent accidents, injuries and work-related ill health, particularly in relation to manual handling and moving goods.
Identify hazards and manage risks associated with storage and removal activities.
Provide safe systems of work, safe equipment and a safe working environment.
Provide appropriate information, instruction, training and supervision.
Continuously improve our health and safety performance.
Management Responsibilities
Senior management has overall responsibility for health and safety at Storage Tottenham Green. They are responsible for ensuring that:
Health and safety considerations are built into business planning and decision making.
Suitable and sufficient risk assessments are carried out, recorded and regularly reviewed.
Safe working procedures are developed, implemented and monitored.
Employees are provided with the resources, training and equipment necessary to work safely.
Incidents, accidents and near misses are investigated so that causes are identified and appropriate corrective actions are taken.
Arrangements are made for consultation with employees on health and safety matters.
Employee Responsibilities
All employees have a responsibility to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Employees are expected to:
Follow all health and safety policies, procedures and instructions.
Use equipment, vehicles and safety devices correctly and only for their intended purpose.
Cooperate fully with management on health and safety matters, including attending training.
Report hazards, unsafe conditions, accidents, near misses and health concerns promptly.
Refrain from any behaviour that could endanger themselves, colleagues, customers or visitors.
Customer and Visitor Safety
We are committed to ensuring that customers and visitors can use our facilities and services safely. To support this, Storage Tottenham Green will:
Identify and manage risks in reception areas, corridors, loading bays and storage zones.
Provide clear instructions and signage for safe access, parking, loading and unloading.
Control access to operational areas where vehicles and handling equipment are in use.
Offer guidance on safe lifting techniques and use of trolleys or handling aids where appropriate.
Ensure that emergency exits are clearly marked, accessible and free from obstruction at all times.
Manual Handling and Removal Operations
Handling and moving goods is a key part of our storage and removal-related activities. To reduce the risk of injury, Storage Tottenham Green will:
Undertake risk assessments for manual handling tasks, including lifting, carrying, loading and unloading items.
Provide staff with training on safe manual handling techniques and good posture.
Encourage the use of mechanical aids such as trolleys, dollies and pallet trucks wherever reasonably practicable.
Plan loading and unloading activities to minimise unnecessary handling and awkward movements.
Advise customers on the safe packing, labelling and stacking of items destined for storage or transport.
Vehicles, Loading Bays and Traffic Management
Where vehicles, loading bays and traffic movements form part of our operations, we will:
Design and maintain traffic routes to separate vehicles and pedestrians where practicable.
Provide clear markings, signs and rules for speed, parking and manoeuvring.
Ensure that loading bays are kept tidy, well lit and as level as possible.
Implement safe systems for the loading and unloading of vehicles, including securing loads.
Require that any drivers and contractors follow our site safety rules when on the premises.
Fire Safety and Emergency Procedures
Storage Tottenham Green will maintain robust fire safety and emergency arrangements. We will:
Carry out fire risk assessments and review them regularly.
Provide and maintain appropriate fire detection and firefighting equipment.
Ensure that emergency exits, routes and assembly points are clearly identified.
Display simple, clear instructions for what to do in the event of a fire or other emergency.
Carry out periodic checks, drills and reviews of emergency procedures.
Work Environment, Welfare and Equipment
We aim to provide a working environment that supports the health, safety and welfare of employees and others. This includes:
Maintaining the premises in a clean, orderly and safe condition.
Providing suitable lighting, ventilation and, where required, temperature control.
Ensuring welfare facilities such as toilets and hand washing facilities are available and hygienic.
Inspecting and maintaining equipment used in storage and removal activities, including handling aids and any lifting equipment.
Providing personal protective equipment where risk assessments indicate it is needed and ensuring it is used correctly.
Training, Consultation and Communication
Storage Tottenham Green recognises that effective health and safety management relies on informed and engaged staff. We will:
Provide induction training for new employees covering key health and safety information.
Offer role-specific training for tasks such as manual handling, use of equipment and emergency response.
Update training when procedures, equipment or legislation change.
Consult employees and, where appropriate, contractors on health and safety matters.
Communicate health and safety information clearly through briefings, notices and instructions.
Incident Reporting and Investigation
All accidents, incidents and near misses must be reported as soon as reasonably practicable. Storage Tottenham Green will:
Record and investigate all reported events to identify immediate and underlying causes.
Take prompt action to prevent recurrence, including reviewing risk assessments and procedures.
Monitor trends to identify areas for improvement in our health and safety management.
Policy Review and Continuous Improvement
This Health and Safety Policy will be reviewed regularly and whenever there are significant changes in our operations, working practices or applicable legislation. We are committed to continuous improvement in health and safety performance and will set and review objectives and targets as part of our management process.
By working together and following the principles set out in this policy, Storage Tottenham Green aims to ensure that all storage and removal-related activities are carried out as safely as reasonably practicable for employees, customers, contractors and visitors.
